Fixating On the Competition

Written by Wendy Keneipp Monday, 03 October 2011 04:00

What’s your perspective on your competition? Do you think about them regularly and obsess over what they’re doing at all times? Do you worry that they’ve got a new solution, employee, or carrier relationship that you don’t?

Knowing who your competitors are and having an idea of what they’re doing is a good thing. But if you are obsessing over those things, you’re ceding control of your own business to them.

Running toward vs. away

If you have a strong company vision, a team you trust, you’ve empowered them to take the reigns in their own area, and you’re all driving hard on a vision toward a common goal, then you’re actively running toward something.

Yet if everyday is a focus on what the guy down the block is doing, and you’re worrying about that new solution they’re offering or the new sales guy they hired, and you’re looking for ways to one-up that other business, you’re not building a better company. You’re still running; you’re just running away. You’re running away from your competitors.

When you’re running away,

  • you’re not thinking about the client; you’re thinking about yourself.
  • you’re not thinking about your company strategy; you’re thinking about the competitor’s actions.
  • you’re not thinking about and planning for your company vision and future; you’re thinking about today.

This limited scope, short term thinking will get you a random business model continuously disrupted with reactionary changes. It will also produce an inconsistent client experience.

Companies obsessed with the competition ultimately pursue damaging activities and create the scenario they’re working so hard to avoid – being beat-out by the competition.

Instead of focusing on what we don’t want, we need to affect change by focusing on what we do want. It is only with that driving focus on the goal that we’re able to choose the behaviors and actions we need to achieve the positive results we so desire.

The greatest financial opportunities lie in helping clients build better businesses, and without this properly placed focus, growth will prove elusive. 

Direct your thoughts, energies, and resources on what you can control – what you’re offering your potential clients and the experience you’re giving them after they’ve hired you. That is the best competitive advantage you can give yourself.

 

Photo by Tiffa Day.

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2 comments

  • Comment Link Monday, 03 October 2011 09:44 posted by Wendy Keneipp

    Absolutely! How many Apple wanna-be products do we see on the market only to have a very limited lifespan? There's a lot of money & resources poured into those failed "me too" products. I vote for pouring that effort into your own R&D activities focused on solving client needs.

    Thanks for sharing, Bob!

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  • Comment Link Monday, 03 October 2011 08:53 posted by Bob Keiger

    Hey Wendy - a very good reminder to all of us to stay focused on our business strategy and our customers. Apple is probably a great example of how success is borne out of understanding who your customer is and working hard to give them what they want and in turn create more customers. So many other other businesses are simply chasing them to what appears to be no avail. There is an old saying - "Your fiernds make you happy; your competitors make you smart." What was left off - while they might make you smart don't let them make you crazy. Thanks, Bob

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