New Talent Brings New Expectations

Written by Wendy Keneipp Monday, 01 August 2011 04:00

New  talent – every industry needs to have a steady flow of new people and ideas joining their ranks in order to stay current with client needs, industry and cultural trends, and technology. Which are all rapidly changing business practices.

As Kevin talked about recently in his “Wander On In” post, finding that young talent is essential to the survival of the industry. And something critical that these new folks are bringing with them is their fresh perspective on business and their comfort with technology.

  • These young business professionals are not saddled with “the way we’ve always done it”.
  • They have grown up with technology and being extremely open with one another in sharing their lives online.

These two ideas combine make a very powerful new business tool from which we, as established business professionals, need to take a lesson.

Whether purposefully getting into the industry or wandering into it by accident, these young professionals are bringing their new ideas about business with them. And they are either joining our teams or the competitors’ teams. Regardless of which team they join, they are changing the rules of the game. And everyone who wants to continue playing the game has got to learn these new rules and start playing by them too.

They get it

I recently spoke with a group of university students who have formed a professional women’s organization and are actively recruiting business community members to help prepare them for their careers. One of the things that struck me as awe-inspiring about these students (besides their obvious initiative) was the understanding they had of the distinction between a personal and professional presence (both in-person & online), and how they are actively pursuing the professional because they understand the importance of it. It’s so important, in fact, that the university is offering free courses to its students to help them develop a professional online presence.

Even though these students have likely grown up having Facebook accounts for connecting with friends, these women all had very well-done LinkedIn profiles that put to shame most experienced professional profiles I see.

Granted, there is college and internship information filling in these profiles right now, but these women get it. They know how to present themselves in a professional manner and they have yet to even graduate. When they do graduate, they are going to Wow! their future employers and intimidate their competition right from the starting line.

As seasoned professionals, it’s our choice to jump in and learn these new rules – and  help make some new rules of our own, or wait for the competition (internal or external) to overtake us and render us irrelevant.

We recommend that every agency owner, manager, and producer maintain a complete and up-to-date profile on LinkedIn. It’s a minimum expectation of any business professional.

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4 comments

  • Comment Link Wendy Keneipp Thursday, 18 August 2011 16:41 posted by Wendy Keneipp

    Kevin, With the effort to bridge that gap in the workforce, what an amazingly great opportunity to strengthen the company and help people grow professionally. There are opportunities for interpersonal development (having the younger teaching the older and vice versa) as well as knowledge/skill building. This could be a specific initiative within an organization which could produce very rich results.

    You could fast-track the business knowledge of the younger team members, while at the same time you could be gaining innovation opportunities with your older team members once they begin to see the possibilities afforded to them with the new social web systems.

    Thanks for chiming in - I always believe there is possibility from every conversation!

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  • Comment Link Wendy Keneipp Thursday, 18 August 2011 16:27 posted by Wendy Keneipp

    Hi Bill, I'm a huge fan of LinkedIn. They seemed to be a fairly static type network for many years, and now they are taking great advantage of the type and volume of information they have. It seems they've put a focus on innovation and making the network more and more user friendly and functional. There are new features and uses on a regular basis. I feel like every time I think I have it figured out, they've added some great new function or I've learned to use existing features in new ways.

    I really like that it's a business network, so it really narrows the focus of activity. It makes it extremely useful and requires less "wading through" to find quality or targeted information.

    I'd be interested to hear how your sales meeting went - it sounds like a great use of time!

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  • Comment Link Kevin Trokey Monday, 08 August 2011 07:34 posted by Kevin Trokey

    This makes me think about the whole idea of the diverse work force. Think about how different the comfort level is with technology and social media for those entering the work force compared to those in leadership positions. As tempting as it may be, employers have to fight the urge to abdicate the responsibility of communicating the "corporate message" to the hands of employees who, while they may have the technical comfort level, do not have an appropriately mature understanding of business.

    I think there needs to be a more intentional internal connection between the knowledge that exists in current leadership and the technical comfort level of the new hires to bring the best of both worlds together. There has never been a more clear need to bridge the skill sets of the extremes of our work force.

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  • Comment Link Tuesday, 02 August 2011 18:05 posted by Bill Dorman

    LinkedIn is one I have not fully utilized (nor Google + now) but I have been populating it so sooner rather than later I need to maximize it's usage.

    I'm getting there and eager to learn, but there are only so many hours in the day, huh?

    I'm guessing you are back now?

    We are going to have @BarbaraNixon at our sales meeting on Monday. I didn't know if you've had the chance to bump into her. She teaches PR/social media at the local college.

    Yes, you better learn it and get on board or get left behind.

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